Pdf

Bodycote's stakeholder model shows how its interactions on various levels contribute towards socioeconomic growth and development. These exchanges, based on mutually beneficial relationships, provide the basis for the Group's growth and sustainability, which in return provides benefits to employees, investors, customers and society/communities.

Stakeholders diagram

Investors

Engagement undertaken

  • Annual report and accounts/AGM
  • Corporate website, including Investor Relations section
  • Results presentation and post-results engagement with top shareholders
  • Press releases (incl. LSE announcements)
  • Addressing regular analysts' enquiries
  • Capital markets day

Reason for engagement

Continued access to capital is important to the long-term performance of our business. We work to ensure that our investors and analysts have a good understanding of our strategy and performance.

Stakeholders' key interests

  • Financial performance and economic impact
  • Governance and transparency
  • Sustainability of performance

Customers

Engagement undertaken

  • Management of ongoing customer relationship
  • Participation in industry forums/events
  • Bodycote plc website 'www.bodycote.com' including the Annual and Interim Reports

Reason for engagement

Engaging with our customers helps us to understand their needs and identify opportunities and challenges. We collaborate with our customers to improve our customers' product characteristics and to develop a project pipeline.

Stakeholders' key interests

  • Customer satisfaction
  • Service performance, efficiency and quality
  • Sustainable performance

Employees

Engagement undertaken

  • Annual individual performance reviews
  • Employee advisory councils
  • Internal intranet and communications
  • Annual report and accounts
  • SHE briefings and toolbox talks
  • Twitter and LinkedIn communications/Blogs

Reason for engagement

Employee engagement is vital for our success. We work to create a diverse and inclusive workplace where every employee can reach their full potential. We engage with our people to ensure we are delivering to their expectations and making the right business decisions. This ensures we can retain and develop the best talent.

Stakeholders' key interests

  • Reputation
  • Employee development/engagement
  • Talent retention/Career opportunities
  • SHE performance
  • Diversity and inclusion

Society/Communities

Engagement undertaken

  • Individual employee volunteering
  • Corporate website

Reason for engagement

We are committed to building positive relationships with the communities we operate.

Stakeholders' key interests

  • Future talent pipeline
  • Local operational impact
  • Safety, health and environment performance